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Customer Service Procedure
S1: Customer sends their needs
Goliveo will contact directly to understand the requirements, current situation, and goals that customers want.
S2: Goliveo consults, demos solutions, and forecasts costs
Goliveo will enthusiastically discuss, analyze requirements, propose and demo solutions, thereby helping to create a plan to achieve the set goals.
S3. Approve the solutions and implementation plans
You and Goliveo discuss, agree on solutions and create a detailed implementation plan.
S4.Deployment and acceptance
You and Goliveo collaboratively deploy and accept according to the previously agreed plan.
S5. Maintain the system
Goliveo regularly monitors, backs up, maintains the system to ensure stable operation, and performs updating and fine-tuning activities as agreed with customers.